Social media platforms should be treated like every other place where people congregate
Social media can be like your favourite pub, you go in, have a chat with people you know as well as strangers, and have interesting, mundane and sometimes surprising conversations. The only problem is, as the pub gets really busy, some people come in with masks covering their faces and things can get a bit hairy. Sheer volume and anonymity mean people say things that they perhaps wouldn’t if they were interacting face to face.